Thank you for shopping at Hearthside Collection! Please feel free to
email jacki@hearthsidecollection.net or call 1-866-214-4904 and ask
for Jacki if you have any questions about our products or the ordering
process. We usually reply to all emails and orders within 24
hours.(longer on the weekends) If you have not heard from us, PLEASE
contact us again and make sure you add our email to your safe list.
WHOLESALEWe are a retail store only and do NOT offer wholesale. See our
wholesale explanation for more details.
PAYMENT POLICYWe accept Mastercard, Visa and Discover credit cards, Paypal, personal checks and money orders. There will be a $25.00 fee on all returned checks. Your order will not be shipped until your check has cleared.
RETURN POLICYIf
for some reason you are not satisfied with your purchase, please
contact us so we can make arrangements for a return. You will not be
reimbursed for any shipping charges.
SHIPPING INFOIn stock items will be shipped within 2-3 business
days. We usually ship USPS Priority. Shipping charges are calculated
based on real time shipping rates up to $75.00. This means the cost is based on the
weight of your package and the address where your package will be
shipped. Any orders over $75.00 have flat rate shipping fees.
$75.00 - $85.00........$8.95
$85.01 - $100.00 .......$9.95
$101.01 - $130.00 .......$10.95
$131.01 - $160.00 .......$13.95
$161.01 - $190.00 .......$15.95
$191.01 - $225.00 .......$17.95
$225.01 - $275.00 .......$19.95
$275.01 - $325.00 .......$21.95
Over $325.00 contact us for shipping quote.
We are happy to ship internationally. After you have placed your order it may be necessary for us to send you a paypal money request for additional shipping cost. You are welcome to contact us prior to ordering to get a shipping estimate.
INSURANCEIf you would like to add insurance to your order, click on the insurance link at the top of our site and add it to your cart. Below is a chart of the USPS insurance rates.
Fee.........................Insurance Coverage
$1.70 ................ $0.01 to $50
$2.15 ................ $50.01 to $100
$2.60 ................ $100.01 to $200
$4.60 ................ $200.01 to $300
$5.55 ................ $300.01 to $400
$6.50 ................ $400.01 to $500
$7.45 ................ $500.01 to $600
$7.45 plus $.95 per $100 over $600.
